The fine print:
Deposit & Payment
The deposit for each project (save the dates, invitations, reception goods, etc.) is 50% of the order. The deposit is due at the time of your order. Design will not begin without the deposit. The deposit will be applied to the total amount due for wedding invitations/other products. The deposit is non-refundable once work has begun on your designs. The remaining balance must be paid in full upon completion of your order and prior to shipping.
It is your responsibility to carefully review your proofs for any errors. This includes: spelling, layout, website URLS, phone numbers, directions, etc. Once you give your final approval, any errors may incur additional fees. One complimentary printed proof may be included, if timing allows. Each additional printed proof is $20.
Most styles of invitations must be ordered in sets of 25. It is recommended that you order a minimum of 10 extra for keepsakes and any last minute guests. Ten extra envelopes will be provided at no additional cost.
Parkside Prints reserves the right to change pricing due to variables that are out of our control. Pricing changes may be affected by a supplier, service and/or production costs. Quotes are valid for 30 days. We will keep you apprised of any differences in cost throughout the process. In the event that any paper or material is unavailable and out of the control of Parkside Prints, the client will be notified of additional options or time needed. The client may then have the right to change the choice of product used in order to complete the order.
All designs and concepts are property of Parkside Prints. We retain all rights to use the preliminary and/or completed designs for the purpose of display or sale to other clients. Our designs are original, and we strictly uphold all copyright laws with respect to any provided material by the original artists or photographers. We cannot reproduce another company's design, pattern, or any other trademarked / copyrighted material. Social media: Please feel free to share! We love to see posts of our work from our clients and would greatly appreciate a credit!
Payment & Rush Orders
Orders may be considered a rush if they are needed within less than a 4 week turnaround. Rush orders are accepted depending on availability and the requirements of the project. Rush orders will add a charge of 15% to your order total. Final payment is due prior to delivery. Parkside Prints accepts cash, check and credit cards. There is a $25 fee for returned checks.
Returns & Cancellations
If there is a need to cancel your order, please contact us right away. If your final approval has not been received and your project has not gone into production, you are responsible for your deposit and any materials that have been purchased. If your project has gone into the production process you are responsible for the entire amount as stated in your contract. Due to the nature of custom stationery, orders are non-refundable, without exception. Every effort is made to assure your complete satisfaction. If an error is made on our part, we will work with you to correct the issue.
All shipping and postage will be assumed by the client. Parkside Prints is not responsible for any damages incurred during shipping and/or mailing. Any shipping charges will be added to your final invoice. You may also pick up your order at our Buffalo studio to avoid shipping charges.
Invitations occasionally incur additional postage because of their weight, or due to the shape / size of the finished piece. We will provide a calculated estimate, but we highly recommend weighing in a final piece at your local post office to confirm before mailing. Parkside Prints is not responsible for invitations or stationery that are lost in the mail or damaged during the mailing process.
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